Support 
Application Support
Once your application is up and running, you need to ensure that it stays that way, solving any issues that might come up in a swift manner. You will be able to increase your profits and extend the database of clients only by providing the app maximum uptime and maintaining it in a way that will keep up with what the customers demand.
Skysoft team offers you various types of application support:
Dedicated Support
Once your app has been created, you will want somebody to keep an eye on it, making sure that the app functions the way it should and performing any needed maintenance. Hiring a team of experts is a great way of being sure that everything is going well at any moment and avoiding losing any revenue due to malfunctioning of the app.
Incident-based support
Incident-based support is what happens in the case of emergencies when something has already gone wrong with the app. In these cases, you will need everything back on track as soon as possible, which means you want a team of experts working on the issue. Our team’s experience in working on more than 2,000 projects guarantees that we will detect and solve any problem you are experiencing with your app in a timely manner, making sure that everything works properly again in the shortest possible amount of time.
Migrate legacy apps to cloud
Incident-based support is what happens in the case of emergencies when something has already gone wrong with the app. In these cases, you will need everything back on track as soon as possible, which means you want a team of experts working on the issue. Our team’s experience in working on more than 2,000 projects guarantees that we will detect and solve any problem you are experiencing with your app in a timely manner, making sure that everything works properly again in the shortest possible amount of time.
24/7 Support services
Skysoft support services are at your disposal at any time of the day and year. Our team of experts works with over 800 clients and we’re proud that we offer each of them:
- Our extensive IT skills and technical knowledge;
- Our diagnostic skills;
- Our timely reaction to solve any issues;
- Our communication skills, including language skills;
- Our patience and understanding;